Supervisor - Property Small Claims - #1719832

Department: CSG - Property (Insurance / Damage / Recoveries / Subsidence)

Employment Type: Permanent

Location: Birmingham

We are seeking a proactive and experienced supervisor to manage, develop, and coach a team of lawyers within the Property Small Claims department. The successful candidate will ensure the team meets and exceeds financial targets while maintaining high-quality service to clients.

• Ensure files are managed proactively and effectively to completion by the relevant lawyers, with deadlines met.


• Oversee that lawyers work efficiently to meet client needs and the firm's commercial requirements, addressing any performance or conduct issues.


• Identify, address, and escalate client complaints, risks, or compliance issues within cases, ensuring timely action and learning points are implemented.


• Manage a team of lawyers directly, including performance management, investigations, and supporting performance improvement plans.


• Drive and enhance individual lawyers' financial performance through effective management and support.


• Assist the Team Manager with recruitment activities, such as interviews and shortlisting.


• Oversee induction for new joiners and support ongoing technical development of lawyers.

• Previous supervision or team management experience, especially with lawyers in complex roles, is advantageous.


• Sufficient technical knowledge to supervise the allocated team effectively.


• High compliance with DAC Beachcroft Group protocols and procedures.


• Proven achievement of personal financial targets.


• Strong commercial acumen.


• Effective people management skills, including motivating, coaching, and mentoring at all levels.


• Excellent organizational skills to handle multiple demands and deadlines.


• Confident communication skills, both oral and written, at all levels.


• Alignment with the Firm’s Cultural Principles: Clear, Creative, Determined, and Supportive.

• Flexibility and a healthy work-life balance - more details


• Competitive remuneration package including private medical insurance, income protection, and gym discounts.


• Opportunities for career growth and professional development.


• In-person and remote social events.


• Participation in Environmental, Social, and Governance (ESG) initiatives.

We are committed to fostering a diverse, inclusive, and authentic workplace aligned with our cultural principles (Determined, Clear, Creative, Supportive). If you are excited about this role but your experience doesn't perfectly match every qualification, we encourage you to apply — you might be the right fit for this or other roles!