Lead Worker - Young People Services - #1719827

Reference 103250

Lead Worker - Young People Services

Birmingham

£24,706.50 per annum

37.5 hours per week

To provide early and targeted support to aid the recovery and resilience of people with multiple vulnerabilities. You will work across a portfolio of longer-term accommodation-based services aimed at addressing the 'revolving door' nature of short-term supported accommodation. Demonstrating a commitment to safeguarding in line with policy and procedure, you will support customers to develop the knowledge and skills they need to achieve their goals, empowering them to build successful relationships within their community, access necessary services, and develop skills to better manage their health and wellbeing, thereby increasing their independence as they progress through a prevention pathway model.

With over 60 years of experience, Trident Group delivers homes, services, and innovations for up to 8,000 people across more than 3,600 homes in some of the Midlands' most disadvantaged communities. The Group employs over 750 staff, works with over 150 volunteers, and provides training places and apprenticeships. It has an annual turnover exceeding £37 million and owns assets valued at over £190 million.

• 34 days annual leave, with options to purchase up to 5 additional days


• Birthday leave


• New Home leave


• Life assurance (3x salary)


• Employee Assistance Programme


• Employee Wellbeing Programme


• Flexible working options

We seek individuals with relevant experience in providing specialist support, covering activities such as:

• Excellent communication skills and a customer-focused approach


• Effective collaboration with a wide range of stakeholders, statutory and non-statutory


• Experience working across multiple locations to support a caseload of customers


• Facilitation of customer involvement


• IT literacy, including Word, Excel, Support Planning Software, and database management


• Maintaining accurate records to capture outcomes and KPIs


• Ability to manage competing priorities and meet deadlines


• Flexibility to work within a shift pattern environment


• An empathetic nature and passion for supporting vulnerable adults

Trident Group comprises:

• Trident Housing: provides landlord services, housing management, and maintenance


• Trident Reach: a registered care and support charity delivering trauma-informed care for diverse groups including those with learning difficulties, mental health needs, young people at risk, older people, BME groups, homeless individuals, and those fleeing domestic abuse.

We offer learning and development opportunities and are committed to investing in our employees' growth. Our apprenticeship schemes include various courses to support your role and career advancement.

We value equality, diversity, and inclusion, striving to create a community where everyone feels valued and respected. Join our Diverse Voices Steering Group and contribute to embedding these principles in our work.

• Inclusive and accessible recruitment processes


• Promotion of vacancies


• Offering interviews to disabled applicants


• Providing reasonable adjustments as needed


• Supporting employees who acquire disabilities or long-term health conditions


• Implementing initiatives to benefit disabled people

Please submit a current CV demonstrating the skills, experience, and qualifications relevant to this role. All applicants must provide right-to-work documentation at interview, such as a valid passport, for eligibility verification. Successful candidates will undergo a DBS check appropriate to the role.