Learning and development - #1717138

Better places, thriving communities.

At Mitie, we are committed to providing exceptional [industry/services] across the UK, and our Merlin Training & Development team plays a crucial role in achieving this mission. We are currently looking for a dedicated and experienced Merlin Training & Development Specialist to join our Learning & Development department at our [Location] office. In this role, you will be responsible for creating and delivering comprehensive training plans and implementing online learning platforms that support our operations for superior service delivery.

Key Responsibilities

• Design and develop classroom-based training plans for new users to support their learning and integration into the various business processes
• Create and implement an online training platform to allow for efficient mobilisation at scale across different sectors
• Collaborate with the L&D team to develop an integrated onboarding and implementation system for new employees and organisational initiatives
• Work closely with the engineering team to ensure the continuous improvement of training materials and processes, incorporating the latest industry trends and technologies
• Partner with the Intelligent X team to automate processes and generate insights that drive continuous improvement across all aspects of our operations
• Leverage in-depth industry knowledge of operational delivery across different sectors, providing specialised expertise and support to our operations teams
• Conduct regular market reviews to monitor competitors' products and ensure our offerings remain at the forefront of the industry
  
  

Qualifications & Experience

• Bachelor's degree in a relevant field (Education, Organisational Development, Business Administration, or similar)
• Minimum 5 years of experience in training and development, preferably within our industry
• Proficient in online and blended learning solutions, including Learning Management System (LMS) administration
  
  

Skills & Attributes

• Excellent communication and interpersonal skills to effectively collaborate with colleagues and stakeholders at all organisational levels
• Strong organisational and time management skills, with the ability to multitask and prioritise workload
• Proactive problem-solving skills to provide innovative solutions to potential challenges
  
  

What We Offer

• Competitive salary package with performance-based bonus potential
• Comprehensive benefits including pension plan, health insurance, employee assistance programme, and more
  
  

To apply, please submit your CV with a cover letter highlighting how your experience aligns with the key requirements of this role. We look forward to welcoming you to the Mitie team!

Our market-leading offering provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .

Since 1987, Mitie’s 72,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team.

Together our diversity makes us stronger.

• Apply Now
  
  

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