Software Application Support Engineer - #1696875
Free-Work UK
Date: 6 hours ago
City: Birmingham
Salary:
£40,000
-
£45,000
/ year
Contract type: Full time
Work schedule: Full day
Job Title: Software Application Support Engineer
Job Type: Permanent
Location: Birmingham (Hybrid)
Our client is looking for a proactive and skilled Software Application Support Engineer to join their team. You will play a key role in diagnosing complex issues, supporting critical integration layers for online trading systems, and driving continuous improvement across their platforms.
Key Responsibilities
Triage and resolve application support tickets, including escalations from second line.
Maintain software application and monitoring, identify vulnerabilities, and support critical trading system integration.
Deliver root cause analysis and implement preventative solutions.
Maintain technical documentation and ensure handover to 1st/2nd line teams.
Collaborate across teams and contribute beyond your core area when needed.
Essential Skills
Previous experience within a retail software support role
Strong experience with Microsoft technologies, MS Azure, AWS MQ, and SQL.
Proficient in .Net, Python, Java, and scripting for automation.
Solid background with AWS (Lambda, ECS, MQ) and monitoring tools.
Understanding of PCI-DSS and SOX compliance standards.
If you are looking for a new challenge and feel this could be the role for you, please provide an up-to-date CV and apply now!
Job Type: Permanent
Location: Birmingham (Hybrid)
Our client is looking for a proactive and skilled Software Application Support Engineer to join their team. You will play a key role in diagnosing complex issues, supporting critical integration layers for online trading systems, and driving continuous improvement across their platforms.
Key Responsibilities
Triage and resolve application support tickets, including escalations from second line.
Maintain software application and monitoring, identify vulnerabilities, and support critical trading system integration.
Deliver root cause analysis and implement preventative solutions.
Maintain technical documentation and ensure handover to 1st/2nd line teams.
Collaborate across teams and contribute beyond your core area when needed.
Essential Skills
Previous experience within a retail software support role
Strong experience with Microsoft technologies, MS Azure, AWS MQ, and SQL.
Proficient in .Net, Python, Java, and scripting for automation.
Solid background with AWS (Lambda, ECS, MQ) and monitoring tools.
Understanding of PCI-DSS and SOX compliance standards.
If you are looking for a new challenge and feel this could be the role for you, please provide an up-to-date CV and apply now!
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