Change Practitioner - #1696798
West Midlands Police
Date: 6 hours ago
City: Birmingham
Contract type: Full time
Work schedule: Full day

Job Description
Prospective officers and staff must be held to a higher standard of behaviour and accountability than members of the public, and that therefore their right to privacy can be fettered in certain circumstances. This is to ensure that members of the police are fully aware and accountable for the unique powers entrusted to them and the standards of professional behaviour they swear to uphold.
Summary
West Midlands Police is the second largest police force in the country, serving a population of almost 2.8 million. Our mission is simple – “Working in partnership, making communities safer”. We want to be recognised as a police service that is big enough to cope with everything that is asked of us, whilst showing we are small enough to care about the things that really matter to our communities.
These are exciting times for West Midlands Police. To help achieve our vision, we are delivering an extensive and varied change and improvement portfolio. This will bring real transformational change, supporting continuous performance and service improvement that truly makes a difference to our people and to the public.
This is an exciting opportunity for a Change Practitioner to join the Corporate Change Department. Come and be part of a fantastic team of Project Managers, Business Analysts and Change Practitioners dedicated to delivering change and transformation that enables West Midlands Police to provide an outstanding service to the communities we serve.
Role Overview
Role: Change Practitioner
Salary: £50,088 – £54,879
Location: Birmingham onsite/hybrid
Change Practitioners play a vital role in driving positive change across West Midlands Police. They focus on preparing and supporting people to adapt to new ways of working, ensuring change is smooth, sustainable, and effective.
The successful candidate will have a continuous improvement mindset and a passion for driving positive, people-focussed change. They will champion innovative and collaborative approaches working closely with leaders, teams and the change community to successfully deliver and embed change
They Should Demonstrate The Following Attributes
Knowledge and Experience
One of our key strategic aims is to be employer of choice and we believe in recognising and rewarding our people. By choosing to join West Midlands Police you will receive an enhanced benefits package including:
Interviews
Interviews will take place in June, but this could change.
Hours and Location
The working hours are Monday to Friday 8am - 4pm (36.5 hours) however there is flexibility around working hours which can be discussed with the hiring team. The role is based in Lloyd House. Hybrid working (onsite and remote)
Vetting
Successful applicants will be required to pass Management Vetting and Counter Terrorism Clearance scrutiny prior to commencing their role, this will include a full background & financial disclosure as part of the vetting process.
Medical
Appointment to this role will be dependent upon successfully passing your medical checks, which will include a drugs test.
West Midlands Police is a Disability Confident Leader - the highest level an organisation can achieve under the scheme run by the Department of Work and Pensions. As part of our commitment we operate a ‘Disability Confident Interview Scheme’ - all candidates who declare a disability and meet the essential criteria for the role will be offered an interview.
It is important to note that there may be occasions where it is not practicable or appropriate to interview all disabled people who meet the essential criteria for the job. For example: in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. In these circumstances, the employer could select the candidates who best meet the essential criteria for the job, as they would do for non-disabled applicants.
"Diversity and Inclusion Vision: Maximise the potential of people from all backgrounds through a culture of fairness and inclusion to deliver the best service for our communities"
About Us
West Midlands Police is the second largest police force in the country, covering an area of 348 square miles and serving a population of almost 2.8 million.
The region sits at the very heart of the country and covers the three major centres of Birmingham, Coventry and Wolverhampton. It also includes the busy and thriving districts of Sandwell, Walsall, Solihull and Dudley. Leisure, retail and conference amenities, together with Premiership and Championship football teams, attract millions of visitors annually.
The West Midlands is an area rich in diversity, with 18 per cent of its population from ethnic minority backgrounds.
An average of 170,000 motorists travel through the region daily, making its motorways some of the busiest in Europe.
Against this backdrop, the force deals with more than 2,000 emergency calls for help every day, as well as patrolling the streets and responding to incidents 24-hours-a-day, seven days a week.
Prospective officers and staff must be held to a higher standard of behaviour and accountability than members of the public, and that therefore their right to privacy can be fettered in certain circumstances. This is to ensure that members of the police are fully aware and accountable for the unique powers entrusted to them and the standards of professional behaviour they swear to uphold.
Summary
West Midlands Police is the second largest police force in the country, serving a population of almost 2.8 million. Our mission is simple – “Working in partnership, making communities safer”. We want to be recognised as a police service that is big enough to cope with everything that is asked of us, whilst showing we are small enough to care about the things that really matter to our communities.
These are exciting times for West Midlands Police. To help achieve our vision, we are delivering an extensive and varied change and improvement portfolio. This will bring real transformational change, supporting continuous performance and service improvement that truly makes a difference to our people and to the public.
This is an exciting opportunity for a Change Practitioner to join the Corporate Change Department. Come and be part of a fantastic team of Project Managers, Business Analysts and Change Practitioners dedicated to delivering change and transformation that enables West Midlands Police to provide an outstanding service to the communities we serve.
Role Overview
Role: Change Practitioner
Salary: £50,088 – £54,879
Location: Birmingham onsite/hybrid
Change Practitioners play a vital role in driving positive change across West Midlands Police. They focus on preparing and supporting people to adapt to new ways of working, ensuring change is smooth, sustainable, and effective.
The successful candidate will have a continuous improvement mindset and a passion for driving positive, people-focussed change. They will champion innovative and collaborative approaches working closely with leaders, teams and the change community to successfully deliver and embed change
They Should Demonstrate The Following Attributes
- Strong ability to connect with others, building trust and working effectively with diverse groups and individuals
- Communicate clearly and with impact, tailoring messages to different audiences to ensure understanding and engagement
- Assess the impact of change on people and design strategies to prepare and enable people to transition to new ways of working
- Identify barriers to change and propose targeted solutions to address challenges and support implementation
- Provide expert advice and guidance, equipping change leaders and those supporting change with the strategies and tools needed to lead successful transitions.
- Collaborate with stakeholders at all levels offering expertise to shape and influence change initiatives
- Innovate and adapt approaches to meet varying stakeholder needs, while enabling sustainable adoption and embedding of change
- Demonstrate flexibility and creativity as part of a collaborative team committed to driving positive change.
Knowledge and Experience
- Experience as a Change Practitioner and/or a similar/related role
- Proven experience of delivering change effectively with in depth knowledge and application of of change management principles, concepts, methodologies, and tools.
- Strong facilitation, stakeholder engagement and influencing skills
- Experience in manging resistance, conflict resolution and negotiation
- Exceptional communication and interpersonal skills with the ability to clearly articulate messages to a variety of audiences
- Strong analytical and problem-solving skills
- Experienced and competent in the use of MS/M365 Office applications (specifically SharePoint, Word, Excel, PowerPoint)
- Excellent presentation skills, both written and verbal
- Substantial Change Management experience
- Experience in the policing or public sector environment
- Change Management certification (e.g AMPG, Prosci or equivalent)
- Management or professional responsibility experience
- Experience in leading a Change Network or similar
- Experience in the change/project environment and the project lifecycle
One of our key strategic aims is to be employer of choice and we believe in recognising and rewarding our people. By choosing to join West Midlands Police you will receive an enhanced benefits package including:
- Competitive remuneration with progression and professional development opportunities
- Access to an excellent pension scheme
- Enhanced annual leave in addition to public holiday entitlements
- Agile, hybrid and flexi-time working
- Discounts across travel, parking, daily costs of living and leisure activities
- A comprehensive wellbeing package including 24/7 support, free eye tests and flu jabs
Interviews
Interviews will take place in June, but this could change.
Hours and Location
The working hours are Monday to Friday 8am - 4pm (36.5 hours) however there is flexibility around working hours which can be discussed with the hiring team. The role is based in Lloyd House. Hybrid working (onsite and remote)
Vetting
Successful applicants will be required to pass Management Vetting and Counter Terrorism Clearance scrutiny prior to commencing their role, this will include a full background & financial disclosure as part of the vetting process.
Medical
Appointment to this role will be dependent upon successfully passing your medical checks, which will include a drugs test.
West Midlands Police is a Disability Confident Leader - the highest level an organisation can achieve under the scheme run by the Department of Work and Pensions. As part of our commitment we operate a ‘Disability Confident Interview Scheme’ - all candidates who declare a disability and meet the essential criteria for the role will be offered an interview.
It is important to note that there may be occasions where it is not practicable or appropriate to interview all disabled people who meet the essential criteria for the job. For example: in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. In these circumstances, the employer could select the candidates who best meet the essential criteria for the job, as they would do for non-disabled applicants.
"Diversity and Inclusion Vision: Maximise the potential of people from all backgrounds through a culture of fairness and inclusion to deliver the best service for our communities"
About Us
West Midlands Police is the second largest police force in the country, covering an area of 348 square miles and serving a population of almost 2.8 million.
The region sits at the very heart of the country and covers the three major centres of Birmingham, Coventry and Wolverhampton. It also includes the busy and thriving districts of Sandwell, Walsall, Solihull and Dudley. Leisure, retail and conference amenities, together with Premiership and Championship football teams, attract millions of visitors annually.
The West Midlands is an area rich in diversity, with 18 per cent of its population from ethnic minority backgrounds.
An average of 170,000 motorists travel through the region daily, making its motorways some of the busiest in Europe.
Against this backdrop, the force deals with more than 2,000 emergency calls for help every day, as well as patrolling the streets and responding to incidents 24-hours-a-day, seven days a week.
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