Forwarder / Import Operator - #1696354
Parkside
Date: 17 hours ago
City: Birmingham
Contract type: Full time
Work schedule: Full day

Forwarder – Freight Forwarding (Birmingham, Full-Time)
Join a dynamic freight forwarding team as a Forwarder, delivering outstanding end-to-end service across air, sea, and road operations. This role focuses on providing seamless customer support, ensuring operational excellence, and driving compliance with key regulations
Key responsibilities:
Manage end-to-end freight forwarding activities (clearances, bookings, deliveries, invoicing)
Maintain excellent customer service, building strong client and supplier relationships
Ensure accurate customs entries, cost control, job costing, and month-end compliance
Collaborate closely with senior forwarders, operations managers, and sales teams
Follow strict SOPs, KPIs, and quality standards to meet internal and external requirements
What you’ll bring:
Proven experience in freight forwarding operations (air, sea, or road)
Strong customer service focus and problem-solving skills
Knowledge of transport sector IT systems and financial processes
Ability to work flexibly, including occasional shifts and weekends
Driven, results-oriented, and team-focused attitude
Location: Birmingham
Full-time, Monday–Friday (with flexibility for shifts/weekends as needed)
Ready to take your freight forwarding career to the next level? Get in touch today to apply or find out more
Join a dynamic freight forwarding team as a Forwarder, delivering outstanding end-to-end service across air, sea, and road operations. This role focuses on providing seamless customer support, ensuring operational excellence, and driving compliance with key regulations
Key responsibilities:
Manage end-to-end freight forwarding activities (clearances, bookings, deliveries, invoicing)
Maintain excellent customer service, building strong client and supplier relationships
Ensure accurate customs entries, cost control, job costing, and month-end compliance
Collaborate closely with senior forwarders, operations managers, and sales teams
Follow strict SOPs, KPIs, and quality standards to meet internal and external requirements
What you’ll bring:
Proven experience in freight forwarding operations (air, sea, or road)
Strong customer service focus and problem-solving skills
Knowledge of transport sector IT systems and financial processes
Ability to work flexibly, including occasional shifts and weekends
Driven, results-oriented, and team-focused attitude
Location: Birmingham
Full-time, Monday–Friday (with flexibility for shifts/weekends as needed)
Ready to take your freight forwarding career to the next level? Get in touch today to apply or find out more
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Maintenance Electrician
Wright Engineering,
£36,563
/ year
2 hours ago
We are recruting for a Maintenance Electrician for a well established client of ours based in Birmingham. Package: - Salary; £36,563 per annum plus On-call payment of £1950 per annum for being On-call 1 week in 4. - Overtime paid...

Plumber
PSR Solutions,
£20
/ hour
4 hours ago
We are recruiting for a Plumber to work on a construction site across the West Midlands, on behalf of our client who has a nationwide presence. The site is accessible to anyone who requires public transport, as well as offering...

Proposal Manager
Cushman & Wakefield,
6 hours ago
Job Title Proposal Manager Job Description Summary Job Description Proposal Manager Location: Birmingham / Manchester Grade: Senior Surveyor As a central part of the Global Occupier Services (GOS) business development team, you will work with sales, commercial, and platform teams...
