TRANSPORT OFFICE BACKSHIFT SUPERVISOR - #1694095

Job Title: Back Shift Operations Supervisor



Location: Birmingham

Reporting To: Operations Manager

Salary: £34,000 - £38,000 (Depending on Experience)

Role Overview:

We are seeking a highly skilled and proactive Back Shift Operations Supervisor to oversee transport and logistics operations within our pallet network. This role is instrumental in ensuring seamless execution of the back shift while supporting day transport activities to maintain operational efficiency, compliance, and service excellence

The ideal candidate will have strong IT expertise, in-depth knowledge of Vigo TMS management systems, and a solid understanding of tachograph regulations, the Working Time Directive (WTD), and legal driver hours. Exceptional communication skills and the ability to thrive in a dynamic environment are essential

In this position, you will work closely with the Customer Service Supervisor, Day Shift Operations Supervisor, and Groupage Manager to uphold key pillars of success within our transport network

Key Responsibilities:



Supervise back-shift transport operations to ensure timely and efficient deliveries within the pallet network and dedicated routes

Utilize ELogii transport planning management systems (TMS) for optimal route planning, scheduling, and operational reporting (from 20:00 to 22:00, covering day one to day two)

Ensure full compliance with all relevant transport regulations, including tachograph laws, WTD, and legal driver hours

Monitor and analyze KPIs and performance metrics, driving continuous improvement to exceed service levels

Maintain effective communication with customers, suppliers, and stakeholders to deliver high-quality service

Work collaboratively with the Compliance Manager to ensure adherence to vehicle maintenance schedules and fleet management strategies

Implement and support health and safety procedures, fostering a safe workplace culture—we all own H&S!

Provide IT systems support to ensure seamless integration with logistics operations

Drive continuous improvement initiatives and enhance operational efficiencies across the department.Key Skills & Experience:



Proven experience as a Shift Manager or in a similar pallet network, transport planning, and logistics role

Strong proficiency in Vigo transport management systems and general IT applications

Comprehensive understanding of pallet network operations

Extensive knowledge of tachograph laws, WTD, and driver legal hours

Strong grasp of legal compliance legislation within the transport industry

Outstanding leadership, communication, and people management

Ability to make critical decisions in a fast-paced, high-pressure environment

Working knowledge of health and safety regulations in transport and logistics

Financial awareness, including budget management and cost control.Desirable Qualifications:



CPC (Certificate of Professional Competence) in Transport Management

Experience in data analytics for operational improvements.Working Conditions:



Office-based role with occasional travel requirements

May involve irregular hours to meet operational demands

Working hours: 13:00 - 22:00 (Monday to Friday) with a one-hour unpaid lunch break, totaling a 45-hour workweek

Bank holiday support may be required, subject to local agreement

Flexibility in working hours to accommodate business needs.Why Join Us?



Become part of an experienced, dynamic team in a growing logistics environment

Play a pivotal role in shaping the operations team and supporting business growth

Competitive salary and benefits package

28 holiday days per annum (including eight bank holiday days)

Company pension contributions for long-term security

Death in service cover and access to a 24/7 doctor support line.This role is ideal for a proactive, customer-focused professional with a passion for logistics, transport, and operational excellence. If you're ready to drive efficiency and service quality, we encourage you to apply!

 

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