Operations Support Administrator - #1687712

We are delighted to be supporting a tech finance company in Birmingham to find an experienced Operations Support Administrator for a hybrid full time role, 3-day a week in their Birmingham office and 2 days WFH. This organisation is renowned fordesigning, financing, and facilitatingthe digital transformation of large businesses and public organisations.

As the Operations Support Administrator you would be responsible for;

Contract & Proposal Administration

• To produce documentation for both standard and nonstandard contracts as requested by sales
  
  

people to a high professional standard.

• Ensure adherence to procedures for acceptance of deals and ensure that associated approvals
  
  

are gained

• Creation and submission of contract proposals and tracking through the in-house system
• Ensure accurate and prompt customer billing
• To ensure all signed contracts are correctly scanned into the system
• To ensure every deal has a valid contribution program logged in the correct manner
• To liaise with the Risk and Refinance department to ensure all deals are correct and complete
  
  

Customers & Suppliers

• Manage and control customer situations on behalf of relevant salesperson, keeping necessary personnel informed of situations
• To check all supplier invoices received and approved in line with the approval checklist, to ensure
  
  

the data is accurate and conforms to the contract in place

• Obtain, maintain and review invoice approvals for all invoices, ensuring full approval given by the
  
  

customer before payment is sanctioned to the supplier

• To manage the clearance of all invoices over 30 days
• To work closely with the accounts team to ensure all invoices are paid promptly and to enhance
  
  

inter-department relations

• Maintain an up to date knowledge of all Company Products
• To work in conjunction with all departments to resolve issues and enhance relations.
  
  

Key Skills & Experience Required

• Experience in Finance / Asset Leasing
• Someone who is honest and trustworthy
• Flexible
• Has the ability to work well alone and as member of the team
• Efficient
• Has a willingness for continual learning
• Effective communication skills
• Good time management
• Have initiative, motivation and focus
• Able to manage time and workload effectively
• Well organised and logical thinking
• Customer service or sales experience
  
  

What They Can Offer

£30,000 - £35,000

Office 3 days a week, 2 days WFH (Fixed Offices Day - Mon, Tues and Thurs)

Working hours 9.00 am to 5.30 pm

25 days Annual leave, increasing by 1 day a year to a maximum of 30 days (pro rata)

Free Private medical and dental insurance, and the option to add family members

Pension Scheme

Life assurance covering four times your Annual salary

Maternity, paternity and adoption leave schemes