HR Admin Support - #1677266

Purpose of Job & Principal Accountabilities

1. Main point of contact for all enquiries into the HR team from current, former and prospective employees, Arriva Group, other Train Operating Companies (TOC's) and stakeholders within the rail industry.


2. Assisting in the input of staff changes for new entrants, promotions, leavers, transfers, address changes, and any other adhoc changes regarding employees.


3. Assisting in the production of management reports, including 4-weekly, Resource Data, Exec report, Quadrants, attendance, statistical information, ATOC listings, providing basic administrative support to the Senior HR team, responding to industry surveys and enquiries, and other ad-hoc reports.


4. Responsible for the production of all reference requests.


5. Responsible for the probation process.


6. Responsible for Employee Reward & Recognition, arranging employees' vouchers or gifts, etc.


7. Room bookings in Multistory and externally as required.


8. Arrange purchase orders for the HR team through ORACLE purchasing system including name badges, hotel bookings for new starters, and other HR orders.


9. Responsible for the upkeep of the Company's personal files.


10. Typing minutes and letters to support the HR team.


11. Responsible for issuing all medical letters and arranging any travel to and from appointments (i.e., taxi, trains).


12. Liaising with the resources team to arrange release for appointments.


13. Record periodic results on ACMS system and ensure correct expiry dates are recorded to facilitate reports on future periodics due.


14. Issue Eyecare and Spectacle vouchers.


15. Responsible for maintaining accurate medical trackers and data.


16. Assist with monitoring the Medicals inbox.


17. Any other duties required which are appropriate to the post.

Experience, Knowledge, Qualifications & Training

Essential:

1. Ability to communicate with all levels.


2. Computer literate (Word, Excel, Access, etc.).


3. Experience of Human Resource systems.


4. Strong organisational skills and ability to prioritise.


5. Excellent telephone manner.


6. Excellent communication skills.