3rd Line Systems Engineer - #1677008
WeComm
Salary - £45,000
Location - Midlands or Hertfordshire (hybrid)
Role - 3rd Line Systems Engineer
The Company:
WeTech are excited to be partnering with a global powerhouse in luxury retail. This company have thousands of stores worldwide as well as having an incredible, quickly expanding digital offering.
The Role:
This is a great opportunity for a 3rd Line Systems Engineer to come in an provide consultancy on system behaviour and performance, as well as development capability for several of the systems supporting their online trading capability.
This is a hands-on, engineering position responsible for 3rd line support and all engineering on UK systems and integrations that support online trading. You will work closely with global support teams and help correct errors and identify problems. It is critical for you to understand how dataflow and data formats relate to business concepts.
The key responsibilities for the role are:
· Troubleshoot production issues and provide technical expertise and insight on a 3rd line support basis for online trading systems and connecting integrations.
· Advise and direct 3rd parties who provide support and/or engineering services for UK managed online trading systems
· Identify and implement alerts to proactively monitor services and infrastructure.
· Create, consolidate and update documentation. For example, data flows and data formats. Ensure relevant checks and fixes are handed over to 1st and 2nd line teams.
The Person:
The ideal candidate is a pro-active, creative thinker with the ability to make quick decisions and prior experience working in retail.
You should possess the above skills and be able to discuss and exhibit:
• Excellent troubleshooting and technical problem-solving capabilities even with unfamiliar technology.
• Proven application of IT development in a modern language e.g. Java, Python, .Net.
• Demonstrable working knowledge of systems integration.
• Ability to communicate with accuracy and detail.
• Skills in AWS (particularly Lamda, ECS, MQ).
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