Supply Chain E-Commerce Collaboration Manager - #1677001

Build and Maintain Strong Relationships:

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  Be the advocate for SC E-commerce with internal stakeholders such as planning, commercial and logistics
  


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  Establish methodologies and facilitate regular performance and strategy meetings to ensure alignment
  

Lead Operational Excellence for Key E-commerce Customers

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  Oversee the end-to-end supply chain relationship and develop a joint supply chain plan with Amazon, including fulfilment model strategy, OTIF delivery, and data sharing
  


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  Drive effective planning and execution of e-commerce promotions, working in close partnership with internal and customer teams
  

Onboard and Optimise Pure Play Customers:

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  Manage the onboarding process for new e-commerce customers, ensuring effective system and process integration
  


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  Build scalable processes to support future customer onboarding
  

Drive Forecasting and Analytics:

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  Lead supply chain reporting, forecasting and analytics across e-commerce for all business channels, sharing insights with customer collaboration managers, planning, commercial and logistics
  

Champion Continuous Improvement and Agility:

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  Identify and implement initiatives to reduce lead times, enhance availability, and improve responsiveness in digital supply chains
  


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  Monitor and respond to dynamic demand trends (e.g. peak season, Prime Day) to maintain service continuity
  


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  Lead cost-saving and simplification projects without compromising customer experience