Ecommerce Manager - #1673656

NEON SEARCH


Date: 16 hours ago
City: Birmingham
Contract type: Full time
Work schedule: Full day
NEON SEARCH

Neon Search is proud to be working with a renowned luxury lifestyle brand on the search for an Ecommerce Manager to lead the evolution of their Shopify platform, digital roadmap, and UX optimisation. This is an exciting opportunity for a commercially minded and technically savvy ecommerce professional to step into a high-impact role within a dynamic DTC environment.


You’ll be the driving force behind the brand’s digital experience — owning the performance and development of the ecommerce site and working hand-in-hand with a leading digital agency to elevate every element of the customer journey. From identifying friction points to championing best-in-class UX and frontend performance, your mission will be to ensure every touchpoint reflects the brand’s commitment to intuitive, luxury-led online experiences.


What You’ll Be Doing



  • Lead and deliver the ecommerce development roadmap in partnership with internal teams and external agencies.

  • Own the Shopify platform — identifying and integrating tools to enhance performance and customer experience.

  • Optimise the online journey using insights from GA4, heatmaps, customer feedback, and other tools.

  • Enhance UX through a luxury-focused lens, ensuring seamless and intuitive navigation at every stage.

  • Drive operational efficiency by streamlining ecommerce workflows and identifying automation opportunities.

  • Collaborate with CRM, digital marketing, and retail teams to ensure a connected omnichannel experience.

  • Stay on the pulse of ecommerce trends, emerging tech, and best practices.


What We’re Looking For



  • Proven experience in ecommerce management, ideally within the luxury retail space.

  • Shopify expertise, including experience with third-party apps and integrations.

  • Strong UX/UI sensibility with a passion for creating beautifully functional shopping experiences.

  • Data-driven mindset with experience leveraging analytics and insight platforms (GA4, Mouseflow etc.).

  • Confident project management skills and the ability to communicate technical details to non-technical stakeholders.

  • Experience working with digital agencies and cross-functional internal teams.

  • Bonus points for experience in omnichannel retail and A/B testing.


At Neon Search, we specialise in recruiting senior leadership roles for pioneering brands across luxury, fashion, beauty, and lifestyle. If this sounds like your kind of role, we’d love to hear from you.


Please note: this is a UK-based position and we are only considering direct applications through Neon Search. All enquiries will be handled in the strictest confidence.

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