Major and Complex Loss- Property Academy Director - #1662706

Job Description

Our Major and Complex Loss teams are at the heart of our business: Managing the more technical and complex claims ranging from flood damage resulting in Business Interruption to claims associated with catastrophic events.

Responsibilities

• Working with the existing mentors and peer reviewers to maintain a high standard of consistent product
• Development of staff handling £50-250K claims
• Contribute to training and development programmes
• Drive continuous improvement in technical delivery and enhanced Customer/claim outcomes
• Contribute to technical guidance documents on key topics/areas .
  
  

Qualifications

To be part the mentoring and peer review programme for £100k+ claims handled across property. Actively contribute to the ongoing technical development & training of the Property division. This is a non-claims handling role and applications will be considered on a full time and part time basis.

• Proven experience of handling MCL claims to a high standard
• ACILA qualified
• Ability to work on own initiative
• Ability to demonstrate attention to detail
• Excellent customer service and communication skills
• A positive attitude and a proactive approach to solving problems
• Able to co-ordinate a variety of actions concurrently
• Ability to communicate and motivate at a variety of experience levels
• Quality focused.
• Team focused – working with colleagues throughout the business
• Competent use of technology – Excel, PowerPoint, Word ,Teams etc
• Extensive knowledge of Commercial & Domestic Losses
• Likely to have a market/client reputation
• Regular contribution to technical papers/presentations to internal and external stakeholders
• Experience of staff mentoring/development
  
  

To be part the mentoring and peer review programme for £100k+ claims handled across property. Actively contribute to the ongoing technical development & training of the Property division. This is a non-claims handling role and applications will be considered on a full time and part time basis.

About Us

We are Crawford & Company; the world’s largest publicly listed independent provider of claims management solutions. With a legacy of nearly 80 years of unmatched experience with global capabilities and industry-leading technology, we are guided by our mission to restore and enhance lives, businesses and communities. We’re people taking care of people. From large-scale catastrophic losses to short-term workers compensation claims, Crawford & Company offers total solutions that help our clients’ policyholders resume their lives and work.

Our 9,000+ employees hail from more than 70 countries and speak dozens of languages, but all of Crawford’s service lines work together in unison for our clients. We call ourselves One Crawford. Through many specialised services in 700 offices around the world, One Crawford enhances our ability to deliver total claims management solutions to our clients.

In addition to compelling career opportunities that span countless fields and disciplines, Crawford & Company also offers employees a competitive salary with a strong benefits package and ongoing training and mentorship programs through every stage of your career.

About

At Crawford & Company we are committed to creating an inclusive work environment. We don’t just talk about diversity and inclusion; we aim to infuse it into everything we do – underpinning our strategy with three core elements:

• Consciousness
• Capability
• Culture
  
  

We welcome applications from all candidates, no matter their background. So, what are you waiting for? Apply today, we’re looking forward to your application.