ISO Manager - #1658160

Role Introduction

We are seeking an experienced ISO Manager to act as a Subject Matter Expert (SME) in relation to our ISO standards, leading the ongoing development, implementation, and improvement of our Integrated Management System (IMS). This role will ensure the organisation not only meets but exceeds compliance requirements while driving a culture of continual improvement.

The successful candidate will also play a key role in supporting the adoption of new standards, including ISO 42001, enabling One Advanced to maintain its competitive edge in a rapidly evolving technological landscape.

The ideal candidate will be someone with drive who is well used to working in a complex, global matrix environment and thrives in a varied role.

You will be detail-oriented, proactive, and adaptable, with a strong background in IMS ideally within a SaaS/Tech organisation and the ability to navigate the evolving compliance landscape.

This role will be based mostly remote with travel to Birmingham HQ a few times a month, and other occasional other travel as necessary. You will thrive here if you enjoy working with autonomy, and tend to bring solutions to a team

What You Will Do

IMS Development and Maintenance:

• Lead in the implementation, management and continuous improvement of the Integrated Management System (IMS) to ensure compliance with ISO 9001, ISO 14001, ISO 27001 and ISO 20000-1.
• Ensure IMS policies and processes are effectively embedded across all business units.
• Experience of managing and implementing an IMS within a SaaS organisation.
• Monitor and evaluate IMS performance through regular internal audits, reviews, and stakeholder feedback.
  
  

Standards Expertise And Adoption

• Act as the organisations SME for current ISO standards, providing guidance to teams on compliance requirements.
• Drive the adoption and integration of new standards, such as ISO 42001 (Artificial Intelligence Management Systems) & ISO 22301 (Business Continuity) into the IMS.
• Stay updated on emerging standards, regulations, and best practices to ensure proactive compliance through horizon scanning
  
  

Training And Awareness

• Develop and deliver training programmes to ensure all employees understand their roles in maintaining compliance.
• Promote awareness of the IMS and foster a culture of continuous improvement.
  
  

Stakeholder Engagement

• Collaborate with business leaders to ensure compliance requirements are aligned with strategic objectives.
• Act as the primary liaison with external and external auditors, customers and certification bodies, ensuring successful audits and certifications.
• Support cross-functional teams in addressing non-conformities and implementing corrective actions.
  
  

Risk And Performance Management

• Identify and assess compliance risks, proposing mitigation strategies.
• Analyse performance data to identify trends and opportunities for improvement within the IMS.
  

Documentation And Reporting

• Oversee the development, maintenance, and accessibility of IMS documentation, including policies, procedures, and records.
• Provide regular reports to senior leadership on IMS performance, audit outcomes, and compliance risks.
• Lead on external certification audits
  
  

What You Will Have

Skills and Qualifications

• Certification as a Lead Auditor for ISO standards (e.g., ISO 9001, ISO 27001) is highly desirable.
• Professional membership (CQI, ISP, CSP) is highly desirable
  

Experience

• Proven experience managing ISO compliance frameworks, ideally in a technology-driven, complex, multi-site environment.
• Demonstrated success in embedding and improving management systems across a multi-site organisation.
• Experience with adopting new standards or frameworks, such as ISO 42001, is a significant advantage.
  
  

Technical Skills

• Comprehensive understanding of ISO standards (ISO 9001, ISO 14001, ISO 45001, ISO 27001, ISO 22301, and ISO 20000-1).
• Familiarity with Integrated Management Systems (IMS) and their practical application.
• Proficiency in risk assessment, audit processes, and compliance monitoring tools.
  
  

Soft Skills

• Strong leadership and communication skills to engage stakeholders at all levels.
• Analytical mindset with the ability to identify trends and implement solutions.
• Forward-thinking and adaptable to new challenges, particularly in the adoption of emerging standards.
  

What We Do For You

Wellbeing focused Our people are our greatest assets, and ensuring everyone feels their best self to come to work is integral

• Annual Leave 25 days of annual leave, plus public holidays and the ability to buy additional days
• Employee Assistance Programme Free advice, support, and confidential counselling available 24/7 through Care First
• Endometriosis Friendly Employer - We are proud to confirm our commitment to developing an environment and culture that allows those with endometriosis to thrive in the workplace
  
  

Personal Growth - Regardless of where you are at in your career, were committed to enabling your growth personally and professionally

• Development Programmes From Future Managers to Leadership Training, our development programmes help you get where you need to go
• Performance Bonus Our Group-wide bonus scheme enables you to reap the rewards of your success
  
  

Financial wellbeing - We understand as well as your mental wellbeing, your financial wellbeing is really important

• Pension Scheme Our plan with Scottish Widows offers 5% matched contribution by the company
• Income protection insurance Providing you with support and assistance when you need it most
• Discounted Parking - We have partnered with QPark to provide an exclusive discounted rate for OneAdvanced employee's when purchasing a digital season tickets
  
  

Recognition Highlighting and rewarding the great work our people do

• Performance & Talent Our own technology platform that allows you to get real-time feedback, conversations and goals to help you become your best self
  
  

Making a Difference we provide opportunities to help our people make a difference to the causes they care about

• MatchIt! Fundraise for a cause close to your heart and Advanced will match part of the funding
• Volunteering Time Our volunteering leave scheme allows you to use your time to help those who need it
• Pennies from Heaven donate the pennies from your pay check to help make a difference without lifting a finger
  
  

Who We Are

OneAdvanced is one UK's largest providers of business software and services serving 20,000+ global customers with an annual turnover of £330M+. We manage 1.5 million 111 calls per month, support over 2 million Further Education learners across the UK, handle over 10 million wills, and so much more. Our mission is to power the world of work and, as you can see, our software underpins some of the UK's most critical sectors.

We invest in our brilliant people. They are at the heart of our success as we strive to be a diverse, inclusive and engaging place to work that not only powers the world of work, but empowers the growth, ambitions and talent of our people.

To learn more about working at OneAdvanced please click here

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