Learning Assistant Manager - #1114509

Learning Assistant Manager

The KPMG Business Services function is a cornerstone of our UK business. Operating from 20 UK locations and sitting with KPMG Central Services we do work that matters.

KPMG’s culture is built on learning and improving every day – it is one of Our Values.

Our Learning function is at the forefront of helping individuals and the firm reach their full potential. Working closely with Learning Business Partners, this team create an engaging and relevant experience for our colleagues and help them to lead with purpose, lead inclusively and lead professionally. The team bring deep expertise to their area of expertise.

KPMG is one of the world's largest and most respected consultancy businesses, we've supported the UK through times of war and peace, prosperity and recession, political and regulatory upheaval. We've proudly stood beside the institutions and businesses which make the UK what it is.

Why Join KPMG as Learning Assistant Manager

Reporting to a Manager you will help to build, implement and facilitate relevant curricula. You will support the Managers within the Learning Area’s of Expertise with all operational aspects including budget management, project management, vendor management whilst acting as a subject matter expert.

You will be expected to build strong working relationships with a wide range of stakeholders, at different levels of the Firm, to understand business demands and will work with Learning Business Partners to carry out learning needs analysis to define and support required learning outcomes.

The role sits in a wider learning team, and it is expected the role holder will work across programmes and support wider learning events and projects where needed.   

This role will deliver learning aligned to the following areas of expertise:

• Leadership


• Commercial & Sector & Professional Skills


• Strategic Accelerators


• Ethics & Risk

It is expected that this role will work in an agile way supporting and prioritising needs aligned to the strategy.

What will you be doing?

• Supporting the annual LNA planning and review of curriculum.


• Understanding full offering of appropriate curriculum and work with Design and Enablement on annual refresh and retirement approach, making sure curriculum is current and relevant.


• Working with Design and Enablement and KPMG Learning Services teams to ensure branding and marketing of the offerings is clear, and that all logistics are planned for.


• Working with the KPMG Learning Services outsourcing provider to set up learning events to include logistics such as issuing invitations and personal coordination of internal facilitators and senior stakeholders.


• Ensuring at all times adherence to the Service catalogue, ISQM1 processes and procedures is maintained.


• Working closely with Learning Enablement to escalate service requirements so they can feedback to KPMG Learning Services.


• Responsible for checking that Subject Matter Expert (SME) has been approved.


• Responsible for adhering to the CPD Policy and inputting CPD hours on the Release to Service (RTS).


• Work closely with the SME and Design Managers to ensure successful Alpha, Beta, Gold approvals for training materials.


• Responsible for checking the completeness and accuracy of the course information in LMS.


• Support the maintenance of Programme Learning Needs Analysis (LNA) and Course Summary Documents for Mandatory and High Priority learning needs.


• Responsible for ensuring all key training documentation and final content materials (or links to final content materials) are stored in the Learning Repository.


• Coordination and ownership of all aspects of scheduled training events.


• Planning, preparation and support for face-to-face workshop/residential events.

What will you need to do it?

• Effective written and verbal communication skills at all levels


• Strong attention to detail with an investigative nature


• Proven track record of delivering excellent customer service and going the extra mile


• Ability to think on your feet with excellent innovation and problem-solving skills


• Analytical approach to work, good innovation and continuous improvement


• Ability to work on own initiative, prioritise own work, deliver to deadlines and thrive under pressure


• Self-Motivated, adaptable and flexible


• Takes ownership of issues and sees them through to resolution


• Good IT skills and working knowledge of MS office - Excel, Word and Outlook and experience of working with multiple systems

To discuss this or wider Central Services roles with our recruitment team, all you need to do is apply, create a profile, upload your CV and begin to make your mark with KPMG.

Our Locations:

We are open to talk to talent across the country but our core Central Service hubs for this role is:

• Birmingham

With 20 sites across the UK, we can potentially facilitate office work, working from home, flexible hours, and part-time options. If you have a need for flexibility, please register and discuss this with our team.

Find out more:

Within Central Services we have a range of divisions and specialisms.  Click the links to find out more below:

For any additional support in applying, please click the links to find out more: